Refund Policy – Udenny
Skip to content

Free Shipping When You Buy 2 Or More

14-Day Money Return Guaranteed

Refund Policy

All returns are subject to approval and must be made within 14 calendar days of the original purchase date. Customers are responsible for the cost of shipping your return item(s) + $2 processing fee (which will be deducted from the original payment amount) and all fees and shipping costs are non-refundable. Upon approval, a shipping label will be emailed to you. Please see required criteria below:

To be eligible for a return or exchange, the product must be unopened and unused. All return/exchange requests after 30 calendar days will be denied.

To start a return, you can contact us at

Items sent back to us without first requesting a return will not be accepted.

WE DO NOT ACCEPT FREE EXCHANGES OR RETURNS ON ORDERS PLACED UNDER A SALES PROMOTION. (I.E BOGO, 50% OFF, BOG2, etc.) Exchanges and returns are available for items purchased at FULL-PRICE ONLY.